Email: long will my order take to arrive?.Our Online Customer Service contact details Once we have validated your return we’ll arrange collection of your item at no charge, after which you’ll have the choice of: We’ll need relevant photographs so that we can assess how the damage occurred and use the experience to improve our service to you. Please click here to send us your query, or give us a call on 010 597 3664. Should you receive your item/s in a damaged condition, please notify us within 7 days. Please note that no refund is available if the item was received as a gift. Once we’ve received your returned item, you’ll have the choice of: You can also email us here for immediate assistance. Please click here to send us a contact form with your request, or give us a call on 010 597 3664. We’ll be happy to arrange a collection and replacement delivery for you on your behalf at the quoted courier fee.
#OXO V BLADE MANDOLINE SLICER HOW TO#
Please see below for information how to package the return and how we process your refund.
#OXO V BLADE MANDOLINE SLICER FULL#
We want you to be happy with your purchase, and so you may return most of our products in their new, unopened condition within 14 days of delivery for a full refund. Simply changed your mind about your purchase?
Receiving a full refund via your original payment method.Receiving a voucher for the purchase price of the product.Receiving the correct product (Obviously at no delivery or other extra charges).However, should we unintentionally deliver the wrong one, or if the product you receive does not match the image or description on our website, please notify us within 7 days, and we’ll collect the item from you at no charge.įollowing which, you’ll have the choice of: We take great care in making sure you receive the correct item. Please see below for further information on how to return an item. You may exchange most of our products in their new, unopened condition within 14 days of delivery for a different item, voucher or full refund. Body and food holder are dishwasher safe, hand washing recommended for the blades.Mandoline locks closed and feet fold in for safe and compact storage.Food holder securely holds food and protects fingers.Textured runway keeps food from sticking.Soft handle and turning knob for comfort and non-slip feet for safety.Blades conveniently store on board and can be removed for cleaning.Julienne blades for French fries or fine julienne strips.4 easily adjustable thickness settings: 1.5mm, 3mm, 4.5mm and 6mm.Straight and wavy blades for straight or crinkle cuts.Sharp, V-shaped blade of hardened stainless steel easily slices both firm vegetables like potatoes and soft fruits like tomatoes.The blades store on board and are easily removable for cleaning. Four blades and a simple height adjuster make straight slices, crinkle cuts, French fries and julienne strips in a variety of thicknesses. If you don't and decide a return is right for you, we understand.This versatile mandoline slices fruits and vegetables with ease. We want you to buy from us, but more than that, we want you to LOVE the products that you receive. All returns should be mailed to: Kooi Housewares 2530 Sun Dolphin Dr. Customer is responsible for the cost of return shipping. If your product has arrived damaged from Shipping or has a manufacturing defect, we may choose to provide a pre-paid return label or send a replacement item.ĥ. Returns that do not adhere to rules 1 and 2 MAY be given a partial refund depending on product condition and return timing.Ĥ. Returns must be shipped back within 30 days of delivery.ģ. To be eligible for a refund, your item must be unused and in the same condition that you received it. We realize that not everything purchased is a winner, and so returns do happen. Here are the simple rules for a return:ġ. We're simple people, so we try to keep our policies simple. If you have any questions about shipping or orders, please reach out to us at We typically respond to emails within one business day. This allows us to continue offering low priced products at a reasonable price. Orders less than $49 have a shipping and handling charge of $4.99 to help cover some of the cost of packaging and shipping. Tracking information will be emailed to you when your order ships.
Most products ship out within 1-2 business days from purchase. We ship all orders from our store in Muskegon, Michigan.
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